SHIPPING

All our shipments take 1-2 business day to process. Packages placed Thursday after 12:00pm will not be shipped until Monday morning.

All orders are shipping from Tampa, FL.

We are currently shipping to the USA, Canada & The UK.

We are currently offering FREE shipping to the USA.

Shipping to any other country will be approx $10 USD - $25 USD. Best way to know exact amount is to input at checkout.

To note: Canadian Orders have a flat rate shipping options of $10, it ships with UPS and will arrive within 2-7 business days.

We do not charge for taxes & duties in advance.

International orders outside the USA may attract custom taxes and duties upon entry to your country; this is the responsibility of the customer.

USA: 3-5 business days

Canada: 2-14 business days for (depending on your elected shipping speed)

Yes, of course! You will be notified via email with your tracking information once your package ships.

RETURNS

We have a 14 day return policy. Please contact us at hello@augustmonroe.com to start the return process.

Please package up your order with the label provided by customer service; shipping it back to our HQ!

Yes. We ask that you provide a tracking number with your return. This way if it’s lost; we can track it. We unfortunately cannot provide refunds for lost packages that were sent without tracking information.

We will process all refunds one item is received at our HQ. Please allow 5-7 business days for processing; the refund will be credited back to the original form of payment.

Please email us right away at hello@augustmonroe.com. We will try to catch it before our shipping team fulfills the order. *We are always trying to speed up shipping times for the customer's benefit.